Have a Question?
Frequently Asked Questions
Will Smart Online Order also work for retail?
Yes, but you must use the Woo-Commerce Payment Gateway if you have a retail store. The only limitation is that if you are using modifiers to determine the size or other options – you won’t be able to know how many different size or options was sold as modifiers aren’t deducted from inventory and won’t be shown on printed receipts. Furthermore, it does not print shipping labels. Click below to learn more
I want some quick installation instructions
Go to Clover.com, log in, and press on more tools. Search for “Smart Online Order”, select Option 3, fill out the form, and press submit. Now, an Online Order page will be created for you using your Clover Inventory. (Make sure to watch the video on the Congratulations Page)
If you have a WordPress Website, and you are familiar with WordPress, then install the “Smart Online Order for Clover” plugin from WordPress, then go to Clover.com from your computer, install the Smart Online Order app, and select option 1 to get the API-Key.
Paste the API Key into the WordPress plugin, select import items, and wait for your menu to sync. Lastly, go to Clover Orders > Settings and make any necessary changes. Search Youtube for tutorial videos on how to make even more changes.
Where does the money get deposited?
Will the plugin work if I don’t have a Clover POS?
No, this plugin requires that you have an activated merchant account with a Clover POS.
What is a Clover POS?
Please visit Clover.com to learn more about the Clover POS.
I have multiple locations, is this possible?
Yes, of course. We have helped many businesses that have multiple locations. We help you every step of the process. Please call us if you have any questions.
Does Smart Online Order work with Clover GO?
Since Clover GO can’t print out orders, it works in a limited capacity. You will need to check your email often for Online Orders. You may also subscribe to the text plan to get text messages for new orders. Call for more details if needed.
I don't have a website, can you make me one?
Yes, of course. Please call us so we can build you a custom website that will include Online Ordering. 925-414-3848 or email support@zaytech.com for inquiries about Smart Online Order by Zaytech.
There is a specific feature I'm looking for, how do I know if it has this feature?
Please call us and we can tell you if the feature you are seeking is available: 925-414-3848
I don’t have a WordPress Website, will Smart Online Order still work for me?
Yes, an Online Order Page will be created for you, which you can link to your own Website.
Can I text customers when their orders are ready?
Yes, you can. From the Clover Device, open the Smart Online Order app and press “Text Customer” then choose from a list of templates to text the customer. Moreover, you can text a customer with a personal “Thank You” message or any message of your choice.
I have a WordPress Website and want to do it myself?
Have another Question? Contact us now!
Video tutorials
Check out our Youtube channels where we created tons of tutorial videos in order to help get started.
Documentation
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